Is it ok to say which ever wine taste best for you is a good wine and not always have to say yes it’s a good wine or a very good wine?
Wine specialist and Bartenders every time a customer would ask is this a good wine an answer is usually yes?
April 6th, 2010 · 5 Comments · Wine & Accessory Sources
Tags: wine taste
Ghost // Apr 6, 2010 at 8:57 am
One of the central tenants of service is not disagreeing with the customer. Although the customer is not specifically stating a preference for a wine, once they have singled out a specific item, service staff cannot go wrong by agreeing, even if they don’t. Also, any decent place has put some time and thought into their wine list and should stand behind every selection.
As a customer, you are better off asking more open ended questions, like which wine is recommended. The yes/no nature of "Is this wine good?" will invariably lead to yes answers.
jautomatic // Apr 6, 2010 at 8:57 am
well, that’s not what the customer is looking for. I think when they ask if it is good, they are asking for more info on the wine because they are unfamiliar with it.
If we assume all the wines on the list were picked to be on the list then someone thinks they are good.
I think the best answer for the customer is to say yes and then add some information you know about the wine. Maybe you can tell them if it is a sweet wine or a dry wine or tell them if it is a heavy wine or light. Even something like, "it’s very popular" if that’s the case.
So maybe you could say something like, "Yes, if you enjoy a heavy, spicy red wine you should enjoy it" or what ever is true about the wine. If you don’t know some detail about each wine then find out. Someone at the place you work should have tried all the wines.
Katie H // Apr 6, 2010 at 8:57 am
You can say – with the right food this would be a good wine. However, with what you have ordered – you will have a better pairing with ….
If you build a rapport with a server over time – they will know what you like about certain wines and be in a better place to guide you.
;) // Apr 6, 2010 at 8:57 am
I always tried to explain the taste of the wine to the customer(dry, fruity, oaky,etc) People likes are different. I prefer reds, but the customer may like whites. Even if I haven’t actually tasted a wine, I would at least read the label to see what characteristics the wine has.
M G // Apr 6, 2010 at 8:57 am
yes they usually distinguish by degree, good bottle =$40, great bottle= $75 up