Learn the correct way to present wine bottles to customers as a waiter with expert tips and advice on customer service in this free video clip on waiting tables. Expert: Leslie Moselle Bio: With a double major in Psychology and Criminology. Ms. Filmmaker: Adolph Ramirez
JongTong25 // Aug 22, 2008 at 4:01 am
this bitch is stupid thats now how you are supposed to present a bottle of wine you are supposed to say the winery, the variatal, and then the year. no you dont let the customer “read” it you read it to them with the lable turned facing them to re affirm what your reading to them
kubotaman2004 // Oct 20, 2008 at 11:32 am
ya know it would really sad if they didn’t read it and it wasn’t what they wanted! if you let the customer read the bottle before opening it, the waitress can always take the bottle back and get something else. if she opened the bottled before letting the customers read it she can’t put that back and get something else.
Lestat11331 // Nov 24, 2008 at 11:37 pm
You mean the vineyard, varietal, and vintage?
State these things, show the label to the customer, and then go from there
Lestat11331 // Nov 24, 2008 at 11:56 pm
Wrong wrong wrong! Again you are wrong JongTong.
1) When you present a “New World” wine you announce Producer, Varietal, Appelation, and Vintage
2) To present “Old World” wine you do NOT announce the grape unless it is on the label
Who is the stupid bitch now?
Pslpng2 // Feb 9, 2009 at 8:14 pm
Every restaurant has there way to represent their wine bottle. This video isn’t a game example though.
Lestat11331 // Feb 9, 2009 at 8:43 pm
Um..maybe at a Applebees or Fridays.
Proper Wine Service is:
1) When you present a “New World” wine you announce Producer, Varietal, Appellation, and Vintage
2) To present “Old World” wine you do NOT announce the grape unless it is on the label
Lestat11331 // Feb 9, 2009 at 8:55 pm
Really?
You order a Chianti and you want them to tell you that the varietal is Chianti?
You’re kind of dumb aren’t you?
Pslpng2 // Feb 10, 2009 at 4:28 am
LMAO…”Maybe at applebees or fridays” Well I never really paid attention to the way they did it in my restaurant. It was fine dinnin.
krzysiekg82 // Feb 20, 2009 at 6:14 pm
you americans dont have idea what is service haha
tonyr5 // Mar 27, 2009 at 6:29 am
“Vineyard”? I think you mean “vintner” ha ha!!
Sommelier97 // Mar 27, 2009 at 11:45 am
Actually, you’re both wrong. For a new world wine you show the bottle at the table and announce:
Producer
Grape
Appellation
Vintage
This is done for new world wines only. If you are serving old world wines you do not announce the varietal unless it is on the label.
Question for tonyr5: Do you really know what the term vintner means? I’m not here to be a snob but I’m getting a chuckle watching the spat between you, Lestat, and JongTong25.
tonyr5 // Mar 27, 2009 at 5:28 pm
vintner (n) 1. a wine merchant 2. a wine maker
So, yes, I do know what vintner means, just like I know that Sommelier means pretentious douche bag who thinks he knows everything. And if anybody seriously cared this much on how their wine is presented to them, then they are also pretentious douche bags.
Sommelier97 // Mar 28, 2009 at 2:22 am
Of the three wannabes, you were the one that I thought was going to be decent but I was wrong there. All you did was copy the definition off of an online dictionary! I told you I wasn’t being a snob but it is obvious that you didn’t know what vintner meant. Let me ask you this. What do you think a sommelier is? Serious question. Tell me what it means. Please don’t give me some weak attempt at humor for an answer. At least TRY and be an adult about it. Don’t use an online dictionary either.
Sommelier97 // Mar 28, 2009 at 2:29 am
People are going to and should care about their wine service and presentation. If you are out and about and you spend good money on your $150 bottle of wine or your $20 bottle of wine then don’t you deserve proper service? If not then why bother to buy the bottle in the first place? You would expect proper service on your meal wouldn’t you? It wouldn’t matter if you were having a $40 Porterhouse Steak or $7.99 Country Fried Steak. You would and should expect proper service.
tonyr5 // Mar 28, 2009 at 2:36 am
Hey, I was just joking around. “Wine Host” is a more appropriate title for most people that call themselves sommeliers, since there are fewer than 200 “Master Sommeliers” in the world. I was really just joking about how most of the people I’ve met that claim to be sommeliers proved nothing more to me than the fact that they can read someone else’s opinion of a wine. I’m no novice, I’ve been wine tasting all over the country, but you’re the sommelier, why don’t you tell me what it is?
tonyr5 // Mar 28, 2009 at 3:11 am
I agree, but I’m talking about the cork-dorks that bitch about detail like it’s an epic tragedy. To these people I say get over yourself. If Ruth’s Chris presents wine a little bit different then Fleming”s it’s not a big deal. Consistency in proper service is important, but there are minor derivations to that service that people should let slide. Give the “V’s”, (vintner, varietal, vintage), pour to the host, serve the wine, and laugh when they smell the cork.
tonyr5 // Mar 28, 2009 at 3:12 am
By the way, look up “penn and teller bullshit the best” on youtube for a good laugh.
manichoc // Jul 23, 2009 at 11:07 pm
it’s no necessary that order, there are some different forms to present a bottle.
it’s depend of different situations too.
I’m sommelier, i work in chile and we have good wines.
grettings for you!
PD: sorry my english!
Sommelier97 // Jul 24, 2009 at 1:36 am
Oh really? Enlighten me please.
In case you didn’t notice…I am certified Sommelier so please show me the error of my ways.
manichoc // Jul 24, 2009 at 1:46 am
it’s not my intention to offend you, I would want say that isn’t necessarily as you say, do not say you’re wrong, just that.
i would wish expressing better my words but my english isn’t good
excuse me!
john422401 // Jan 2, 2010 at 12:52 pm
Actually, I think people who dine at a place called “Mickey Quinns” and who eat entrees off of plastic baskets with wax paper liners, are rarely going to call you out on how you present a “new world wine”. They probably wouldn’t know one if it bit them in the ass.
salserotlv89 // Apr 7, 2010 at 11:46 pm
damn u’re hot!