Wine storage,I have been in the service industry for 9+ years. I have recently gone back to school and just recently started waiting tables at a restaurant again. I have done everything from bartender to busboy to manager. At this particular restaurant (Korean, Japanese/sushi) they are first time owners and they do not know what they are doing. For wine presentation they bring the bottle already opened and when I leaned across the table to fill the glass of wine of a customer who was cornered by chairs, the owner chastised me for leaning across and not picking up the glass of wine by hand and filling it up.
Now, this goes against everything that I know and have been taught about wine service. You are NEVER to pick up the glass. Now everything else she was wrong about I have found here http://www.eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/3f/4d/1e.pdf But i have not been able to find a site that says do not pick up the glass.
I know this seems like some childish stuff, and I am mostly just venting, but for some wine drinkers the ritual is serious. Mostly I think it was her tone that upset me.
Please let me know I am not crazy, and if possible direct me to a site that has the proper procedures that includes the phrase "do not pick up the glass"
Thanks ahead of time
Vladimir ILL // Dec 18, 2010 at 7:07 pm
This is a french answer :
Before anything about picking or not – consider that wine is something
which is not a natural part of the meals that are served in such non western restaurants – so that you respect the etiquette or not – being right or not – is not the problem – the problem is for you to survive in a situation that you don not master – hoooooooooooo…
Consider that asians will never forgive you to be at the same time
"inferior" and -"right" – ok ??? haaaaaaaaaaaa….
Now if you want to know that you are right – yes you are right – but on which side of the client do you pour the wine ? how can you prevent "last drops", which height of the glass, in which order ( Monsieur, Madame ? ) are other problems – and if you have to struggle
banzaï on each of these points – go for it ….
2CaNz // Dec 18, 2010 at 7:07 pm
poor guy. dont let other people change the right ways you have done things over the years. i have the same problem with others but with fixing cars. noobs coming in thinking they know everything. what do you call that? …. ignorant yeah. ignorant people new to the business doin it their way and not willing to learn what has been done the right way for years. whoooo saaaaaa man take a deep breath. think about it, you get mad stress yourself out on this little thing and lower your life span and grow grey hair. chillax. . iono, find some way to prove them wrong. you might lose your job but hey to prove a point iono… not worth it these days? kinda hard to find a job now.